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Mental Health Matters launches free mental health crisis service for adults in Barnsley

BARNSLEY, UK – The resources accessible to people who are having mental health issues have been enhanced thanks to a new crisis service from Mental Health Matters.

Any person over the age of 18 who needs free, after-hours mental health help can do so at the Barnsley Support Hub in a relaxed, nonjudgmental setting.

The Eldon Street service first began operating with a small window of time in August but has lately increased its availability to provide assistance from Thursday through Monday from 6 pm until 11 pm.

The Hub provides one-on-one emotional support as well as a place where people may get advice, assistance, and information to help their mental health. It is staffed by a group of highly qualified Recovery Workers. People can get support face-to-face, over the phone, or through a video conversation without a referral.

Jane Hughes, CEO of Mental Health Matters, said: “We are incredibly proud to expand our service in Barnsley.

Our Support Hub offers a safe space for anyone feeling distressed, anxious, or overwhelmed, at a time when other support services may be closed. We encourage anyone who is struggling to pop in and talk to us, there is no need for an appointment.”

A recent visitor to the service added: “I would recommend the Hub to anybody who needs support or a listening ear. They listen to me when I had given up trying to talk to people.”

The service was requested by the Mental Health Partnership of Barnsley and funded by NHS Barnsley CCG, which is now a part of NHS South Yorkshire Integrated Care Board.

Adrian England, Independent Chair of the Mental Health Partnership Board, said: “The new out-of-hours mental health crisis service is a much needed and welcome addition to mental health services in the town.”

“Mental health service users told us that crisis care should be one of our main areas of focus, so we’re delighted to see more services available to support people experiencing a mental health crisis.”